Shipping & Delivery Policy
Standard Domestic Logistics
Your Order Journey
Order Placed
Instant confirmation
Processing
1-3 business days (handcrafting & packaging)
Dispatched
Tracking details shared via email & WhatsApp
Delivered
3-7 business days across India
Free Shipping Limit
We offer free standard shipping across India on all orders above **₹999**.
Processing Time
Each piece is handcrafted. Orders are processed within **1-3 business days** before dispatch.
Flat Delivery Fee
For orders below **₹999**, a flat shipping fee of **₹99** is automatically added at the checkout.
Courier & Delivery Timelines
Once dispatched, shipping normally takes **3-7 business days** depending on the delivery region.
- Metro Cities: 3-4 business days.
- Non-Metro Cities: 4-6 business days.
- Rural & Remote locations: 6-9 business days.
*Please note: delivery timelines may occasionally vary due to local holidays, courier workloads, weather events, or remote locations.
Tracking Your Package
As soon as your shipment is dispatched, you will receive an automated tracking link via email and WhatsApp. You can follow the live location of your courier parcel using this link.
Payment & Cash on Delivery (COD)
To maintain the exclusivity and made-to-order nature of our handcrafted jewellery, **we do not offer Cash on Delivery (COD)**. All orders are processed pre-paid using our secure Razorpay checkout gateway, supporting all major credit cards, UPI, net banking, and digital wallets.
Damaged Shipments
All our shipments are packed securely in damage-resistant materials. In the rare event that your package is tampered with or damaged during transit, please do not accept the package and notify us immediately. Refer to our **Returns Policy** for details on unboxing video proof.
Need Shipping Assistance?
Our support team is here to help with tracking your orders or coordinating delivery times: